Soul's Journey

Support

Help with chart entry, Premium reports, purchases, privacy, and account access.

What to include

Tell us the app version, device model, operating-system version, screen, and short description. A screenshot helps when it does not expose birth details or private content.

Never send passwords, magic codes, full receipts, private reports, or My Jyotishi transcripts by ordinary email.

Charts and place search

Select a birthplace suggestion so coordinates and timezone resolve. For a calculation failure, include the displayed error and network type—without sending another person's birth details.

Premium reports

Open the Premium 360° Library for status, Open, Share, or Download. A secure link may expire; this does not by itself remove the underlying report. Contact us if authorized access cannot be refreshed.

Purchases and subscriptions

Use Restore Purchases first. Cancellation and refund requests are managed through the Apple or Google account that purchased. Soul's Journey sign-in and store billing are separate.

Manage Apple subscriptions.

Safety

Support cannot provide medical, mental-health, legal, financial, relationship-counselling, or emergency advice. Contact a qualified professional or local emergency service when needed.